Shipping/ Delivery
What’s the shipping cost?
MALAYSIA
Malaysia orders are shipped using Poslaju. All shipping charges will be calculated automatically when your check out based on quantity or weight & your shipping country. Below are the rates for your reference:
| Quantity | West Malaysia | East Malaysia |
| First 2 items | RM8 | RM12 |
| Every additional 2 items | RM2 | RM2 |
>>> Free Shipping is not applicable during 11.11 Sale Period .
SINGAPORE
All Singapore orders will shipped out using SF express
SF Express Shipping fee charged by weight: First 1kg: RM50, Every Additional 0.5kg: RM10
>>> Free Shipping and self collection is not applicable for Singapore orders during 11.11 Sale Period .
SELF COLLECTION
Self-collect is free of charge. Kindly Instagram message us before you come.
JB Area: Double Storey House @ Taman Impian Emas
Singapore Area: Kaki Bukit Place Singapore 416220
INTERNATIONAL DELIVERY
All international orders are shipped using Aramex Courier. All shipping charges will be calculated automatically when your check out based on quantity or weight & your shipping country. Below are the rates for your reference:
| Area | First item | Per additional item |
| Zone 1 Brunei | S$5 | S$2 |
| Zone 2 Countries in Asia & the Pacific (except Australia, Japan & New Zealand) | S$10 | S$7 |
| Zone 3 Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East. | S$12 | S$10 |
* For the payment with a different currency, your bank will convert it using their exchange rate. The addressee may pay any customs or import tax once the item reaches its destination country.
Which country do you ship to?
We ship worldwide! You will find your shipping charges based on your shipping country
How long does it normally takes to ship out items once payment is made?
Mixie Matchie will ship within 2 working days, except for item(s) under BACKORDER.
How long will I receive my parcel?
Once parcel shipped out, items will be delivered to your doorstep within 1-4 working days for Malaysia and Singapore (depends on locations); within 14 working days for International.
* Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays from our third party postage service providers for which we will not be responsible.
Where can I find my tracking number?
Tracking numbers will be provided by email once shipped.