Privacy Policy

Last updated: 1st April 2026

1. Overview

We keep things simple and respectful when it comes to your data. This Privacy Policy explains how Mixie Matchie collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us. By using this site, you agree to the terms below.

2. What We Collect

We may collect the following information:

• Personal details: name, email address, shipping and billing address

• Order information: items purchased and transaction details (payments are processed securely by third-party providers)

• Contact information: when you sign up for our mailing list or contact us

• Technical data: IP address, browser type, device, and how you use our site (via cookies)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Send updates or newsletters (only if you’ve opted in)

• Improve our website and customer experience

• Comply with legal obligations

We only use your data when necessary to fulfil orders, provide our services, or when you’ve given consent (such as signing up for emails).

4. Email & Marketing

If you subscribe to our mailing list, you may receive occasional updates, product launches, or promotions. You can unsubscribe anytime using the link in our emails. We use Mailchimp to manage our email communications securely.

5. Payments

All payments are processed through secure third-party providers (such as Stripe or PayPal).
We do not store your credit card details.

6. Cookies

We use cookies to:

• Keep the website running smoothly

• Understand how visitors use the site

• Improve your browsing experience

You can disable cookies in your browser settings if you prefer.

7. Sharing Your Information

We only share your information when necessary, such as with:

• Payment processors

• Shipping partners

• Website hosting providers

We do not sell or trade your personal information.

8. International Users (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent for marketing

• Request a copy of your data

To exercise these rights, contact us at: hellomixiematchie@gmail.com

9. Singapore Users (PDPA)

In accordance with Singapore’s Personal Data Protection Act, we:

• Collect and use personal data only for reasonable purposes

• Take appropriate steps to protect your data

• Allow you to access or correct your personal data upon request

10. Data Retention

We keep your information only as long as necessary:

• To fulfil orders

• For legal, tax, or accounting purposes

• Or until you request deletion

11. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

14. Contact

If you have any questions or requests regarding your data, you can reach us at: hellomixiematchie@gmail.com